Returns & Refunds
Your satisfaction is our priority. If your order isn't right, we'll make it right.
7-Day Window
Request a return or exchange within 7 days of receiving your parcel.
Original State
Items must be unused, unopened, and in original packaging.
Refund Process
Approved refunds are processed to your original payment method within 5-7 working days.
Important Notes
- Delivery charges ($15.00) are non-refundable.
- Items bought on clearance or flash sales are only eligible for exchange in case of damage.
- Refunds are issued after our team inspects the returned item.
How to Initiate
Take clear photos and a short video of the item and packaging.
Contact support with your Order Number and the reason for return.
Research Supply — Trusted Quality, Guaranteed Satisfaction.